Medical care and appointments for foreign patients in Shenyang

Where can foreign patients seek care in Shenyang?

Published routes include passport booking at the First Hospital of China Medical University, the International Medical Department at Northeast International Hospital and the international campus of Shenyang Aier Excellence Eye Hospital. Choose by medical need and campus; their services differ.

A Liaoning government report published on 17 October describes the first “Travel Liaoning” international experience event on 16 October, attended by 21 international participants. They visited the First Hospital’s Hunnan campus, Northeast International Hospital and Aier Excellence Eye Hospital.

The report covers registration, consultation, examinations, treatment, rehabilitation and health management. The following sections turn those stages into hospital contacts and booking questions.

Read the original Liaoning government report

How do I book with a passport at the First Hospital?

1. Open the official hospital channel, check the hospital name, then find patient management and identity-document options. Enter your name and passport number exactly as shown on your passport.
2. Select the specialty and campus. The event visited the Hunnan campus; an address for the Heping campus will not take you to the same site.
3. If online registration or payment is restricted, ask the hospital about assistance. The government guide lists Hunnan at 210 Baita First Street and telephone 024-961200; reconfirm before travelling.

The First Hospital of China Medical University appears in the provincial Foreign Affairs Office’s 2025 list of hospitals offering online booking with a passport. The guide identifies hospital WeChat mini programs, Alipay and apps as relevant booking channels.

The government-hosted 2023 hospital guide names the official WeChat account “中国医科大学附属第一医院” and mini program “中国医大一院智慧医院”. Use these names to verify the official entry point.

Hospital guide: campuses, contacts and registration channels

How do I arrange English-language support at Northeast International Hospital?

• Ask specifically for the International Medical Department. State your preferred language, medical concern and intended dates; confirm where to go and which records to send.
• English-language guidance does not mean every specialist consults directly in English. Ask about availability and charges for any other language.

The hospital’s official FAQ confirms that it treats foreign patients. It lists the Hunnan hospital at 2 Tianci Street and switchboard 024-82881111.

Its International Medical Department lists English-language guidance, translation of records and test reports, and outpatient, inpatient, health-check and remote services. The introduction places the department on floor 2 of Outpatient Building 2, with booking hotline 024-82889911.

International Medical Department services and booking hotline

Which Aier campus should I contact for eye care?

• Use the full Chinese name “沈阳爱尔卓越眼科” and confirm the actual consultation location, rather than searching only for “Shenyang Aier”.
• Ask about language assistance, whether previous eye tests can be used, additional examinations and the components of the fee. The international-campus label alone does not establish included interpretation or direct billing.

Aier’s official directory lists Shenyang Aier Excellence Eye Hospital as an international campus, with telephone 024-23169999. The main and east campuses have separate entries, so specify the campus when booking.

For an eye examination, follow-up or surgical assessment, describe your concern and previous tests when contacting the eye hospital. The hospital should confirm the appropriate specialty and clinician.

Aier Group’s Shenyang campus directory

Can commercial insurance pay the hospital directly?

• Give the hospital your insurer, policy or membership details and planned service. Ask whether direct billing can be requested for the specific campus and department.
• Ask the insurer about outpatient or inpatient cover, pre-authorisation, deductibles and co-payments. Have both parties clarify which costs you must pay.
• If you must pay first, ask how to obtain invoices, itemised bills, diagnostic documentation and medical records before leaving.

Northeast International Hospital’s insurance page asks patients to provide an insurance card and identification when booking so benefits can be checked. This is a verification route, not approval of your particular policy.

Separate reimbursement eligibility from direct billing for this visit. Network status, policy terms, the planned service, pre-authorisation and your share of costs need separate confirmation.

Direct-billing information and benefit-verification requirements

What should I prepare before the first appointment?

1. Identity and contact: name, passport details, reachable telephone or email, preferred language and possible appointment dates.
2. Clinical summary: main symptoms or known diagnosis, dates of recent tests, current medicines and allergies. Attach relevant records and reports; send imaging in the hospital’s requested format.
3. Confirm together: specialty, campus and address, appointment status, language assistance, expected charge items, insurance checks and follow-up documents.

A short, organised request is more useful than a large set of unsorted attachments. Prepare the following; the receiving hospital should confirm formats and translation requirements.