Guide
Foreign patients can book outpatient appointments with a passport through some Chinese hospital and city booking channels. Check which documents and phone numbers your chosen channel accepts. If passport or phone verification fails, contact the hospital’s official appointment desk or international department.
For a planned specialist visit, tell the hospital what you need help with. Include your expected travel dates and language needs. Share existing medical records through the channel the hospital confirms.
01
How do you book with a passport and prepare for the visit?
In Beijing, the English Jingtong mini-program supports passport booking at participating hospitals. Passport support and phone verification are separate. If phone verification fails, ask the hospital about booking by phone. Check whether you can register at the hospital or need an appointment before you go.
For an initial enquiry, prepare the records you already have. SinoCareHub can help organise them and check which records the hospital wants translated.
- Brief medical history and date of diagnosis
- Recent test reports and images
- Pathology, medication and treatment records
- Main current symptoms
- Questions you want the doctor to answer
02
What can SinoCareHub help coordinate?
SinoCareHub can help organise records, contact hospitals or departments, submit documents and follow up on replies. Translation, appointment accompaniment and travel arrangements for China can also be coordinated as needed.
The hospital and doctors decide whether to accept the patient and which department or doctor should assess them. They also decide which tests are needed and how to treat them. SinoCareHub does not make medical decisions for hospitals and cannot guarantee a particular doctor, date or admission.
03
When should you arrange travel?
Understand the hospital’s response and next steps before deciding whether to travel to China.
General advice, a request for more records or a preliminary direction is not a confirmed appointment. Avoid booking non-refundable or non-changeable flights and accommodation while details remain unclear.