Guide
Requirements vary by city, campus, department, and booking channel. Use this checklist before travel and follow the target hospital's current instructions.
For an emergency, do not wait for cross-border help. Call local emergency services now. Contact local emergency care immediately.
01
Match identity and appointment details
Bring the original passport used for booking. Check name spelling, document number, birth date, hospital campus, department, date, and contact. Ask whether companions need identification for clinic or admission procedures.
02
Prepare a primary and backup payment method
Ask whether the hospital accepts RMB cash, cards, or mobile payment. Confirm when deposits are due. Do not assume every international card works. Never send hospital fees to an unverified personal account.
03
Clarify language support and documents to take home
When arranging interpretation, state the language, department, service, expected duration, and whether admission is involved. Before leaving, collect reports, imaging, prescriptions, medicines, and the discharge summary. Confirm follow-up and English document options.
- Passport and booking confirmation
- Payment and deposit details
- Original records and discharge documents
FAQ
Do international patients need a passport for a Chinese hospital appointment?
Usually, because many hospitals require real-name registration.
The hospital may require your passport name, passport number, and other details. Requirements vary by hospital and booking method. Before submitting them, confirm how the information will be used. Your appointment details must match the identification you bring to the hospital.
How can an international patient pay at a hospital in China?
Accepted payment methods vary by hospital. Confirm them before departure.
Hospitals may accept RMB cash, bank cards, or mobile payments. Ask which cards are accepted, whether a deposit is required, and when payment is due. Prepare a backup payment method.
Neither the patient nor family speaks Chinese. Will someone help us at the hospital?
Yes. Language support can be arranged in advance if you do not speak Chinese.
Tell us your language, destination city, appointment type, and number of accompanying people. We will identify where interpretation or accompaniment is needed during your hospital visit. This may include registration, consultation, tests, payment, medication collection, or admission. Before service begins, we will document the scope, duration, and fees. Additional needs, including document translation or overnight support, will be confirmed separately. We can provide both medical interpretation and everyday language interpretation.
Which documents should I take home after treatment in China?
Before leaving, confirm that all reports, imaging files, and follow-up arrangements are complete.
Depending on your treatment, check the discharge summary, pathology, medication list, and treatment records. Also check surgical records, follow-up dates, and contact information. Ask about original English documents in advance. If unavailable, keep the Chinese originals and arrange translation as needed.