Guide
The official PUMCH app has an English section for International Medical Services (IMS). To reach the Dongdan booking line at Peking Union Medical College Hospital, call +86 10 6915 6699. Press 2 for English. Beijing’s official guide lists a separate line for the Xidan Special Clinic.
PUMCH may be worth considering for complex or unclear conditions. For a routine visit, identify the clinic you need. Ask whether it takes appointments through IMS or general outpatient registration.
01
Which booking channel and campus should you use?
Start with the English IMS section of the official PUMCH app. Beijing also lists the hospital’s official WeChat mini-program, which uses phone verification. If phone verification fails, ask the booking line which options are available for your appointment.
Dongdan IMS is at 1 Shuaifuyuan, Dongcheng District. The Xidan Special Clinic is at 41 Damucang Hutong, Xicheng District. Beijing’s guide lists +86 10 6601 6199 for that clinic. Check the campus and clinic on your appointment confirmation.
02
What should you prepare before contacting the hospital?
Have your passport details ready for registration. Ask IMS which original documents to bring to check-in and whether the clinic wants any medical records in advance. For a specialist visit, use the following checklist to organise what you already have.
- A one-page medical summary
- Recent test reports and original images, if available
- Pathology or other key diagnostic records
- Treatment already received
- Current medicines and allergy history
- Questions you want to resolve
03
What if your preferred doctor is unavailable?
Consider other doctors in the same department or the corresponding clinic at another campus. Another option is a specialist hospital better suited to your condition. A specific doctor, date or admission depends on the hospital’s available appointments and medical arrangements at the time.